Customer Service Policies

Communications

Your satisfaction is of utmost importance to us, and we work very hard to provide an excellent shopping experience. Please do not hesitate to contact us if you have any questions or concerns. (Contact Us Here).

Payment

Our preferred payment method is PayPal, which will allow you to utilize most credit cards. We also accept Money Orders and Personal Checks, which will be held until they clear. Orders paid for by paypal will be shipped within 24 hours.

Please be sure and go thru my checkout when you are done bidding.

* I LOVE to combine shipping within a 6 day period. If you would like your items combined, please be sure to combine your paypal payment. I can not combine shipments if two paypal payments are made.
* Still bidding on other items? No problem, wait until you're finished bidding to complete the checkout process, but it must be within a 6 day period.
* Using this checkout is simple and will help expedite your order. You will also be able to track the status of your order. As always, if you prefer the eBay checkout, feel free to utilize that.


Shipping

We ship via U.S. Postal Service Priority Mail. Flat shipping costs are listed in each item description. USPS Priority Mail averages 2-3 business days, anywhere in the United States.

We will ship via USPS Express Mail if requested. Please contact us for costs on your order.

All items are shipped with delivery confirmation/tracking.

For International Customers, we offer U.S. Postal Service Express Mail. Shipping to Canada is $24 for the first item and $2 for each additional item.

Returns

We strive for total customer satisfaction. If you have any concerns about your order after you receive, it please contact us immediately (Contact Us Here).

If there is an error in the order, such as you received an incorrect item or there is a flaw in the item, we will either replace the item or refund you money including shipping both ways once we have received the returned merchandise.

If the problem is of personal preference, such as it doesn’t fit, or the color isn’t what you thought it would be, we will work with you to affect a positive resolution. Please bear in mind that there is a size chart and several pictures in each item description. We cannot assume responsibility for items ordered incorrectly. However, we will work with you and attempt to resolve the issue in a positive way. Please remember that YOUR satisfaction means EVERTHING. We couldn’t exist without our wonderful customers!!!